Unicode Error/ Issue

Unicode is known to cause problems in Cygnus.

You will need to convert the Unicode text into ASCII before importing the data into Cygnus. We use a text editor called ‘EditPad Lite’ / ‘Text Encoding Converter’ (or any other suitable text editor).

For example, Cygnus outputs its files as a CSV encoded using ASCII, this does not natively support the ‘£’ character – an incompatibility between the different encodings used by a 3^rd party program.   This does not affect normal text programs which can see the £ but for data programs it can look like a backwards L which is what causes complications. 

If you re-encode the file to Unicode UTF-8 then the £ will be correctly restored.